Privacy & Legal Notice
Mallory's Custom Furniture and Woodworking LLC (“we,” “us,” or “our”) operates this website to showcase our custom furniture, custom cabinetry, architectural millwork, and custom woodworking services. This page outlines how we handle your personal information and sets forth the terms governing your use of our website.
Privacy Policy
1. Information We Collect
We collect personal details that you voluntarily submit when requesting a woodworking quote, scheduling a design consultation, or communicating with our workshop.
- Consultation and Quote Requests: When submitting our consultation form on the Contact page, you provide your full name, email address, telephone number, physical or project address, project category (residential furniture, commercial fixtures, dining tables, built-ins, or custom woodworking), approximate delivery timeline, design specifications, and any reference photographs, architectural plans, or sketches you choose to upload.
- Direct Inquiries: Any details shared when calling our workshop, transmitting emails to our staff, or exchanging project notes during in-person studio consultations.
- Standard Technical Data: When browsing our website, our web servers and standard operational tools may automatically log routine technical details such as your Internet Protocol (IP) address, browser type, operating system, referring URL, pages accessed, and the timestamps of your visits.
2. How We Use Your Information
We only process and use your information for legitimate craft and business purposes, specifically:
- To review your woodworking vision, material preferences, and space dimensions.
- To prepare and deliver transparent, itemized written estimates and project specifications.
- To schedule workshop consultations, on-site measurements, and white-glove furniture deliveries.
- To maintain records of past custom builds, finish formulations, and timber selections for lifetime heirloom support.
- To protect our workshop against fraudulent inquiries or malicious security events.
We never sell, rent, monetize, or trade your personal information with third-party data brokers or marketing aggregators.
3. Sharing & Disclosure
We do not share your personal details with outsiders, except under the following narrow circumstances:
- Trusted Service Providers: Specialized infrastructure partners who assist our operations under confidentiality standards (such as secure website hosting, encrypted file storage, and email transmission services).
- Subcontracted Delivery Partners: When white-glove transport or freight delivery is requested, we share delivery addresses and contact names with vetted logistics partners solely to execute safe delivery of your finished furniture pieces.
- Legal Obligations: If required by valid subpoena, court order, state or federal regulatory investigation, or applicable law within the State of Florida or the United States.
4. Data Retention & Security
We retain project records and client correspondence for as long as necessary to provide service, fulfill contractual warranty and care obligations, resolve disputes, and comply with legal, tax, and accounting standards.
We employ reasonable organizational, technical, and administrative measures to safeguard your submissions against unauthorized access, loss, or alteration. However, please be aware that no method of electronic data transmission or cloud storage is ever completely infallible. While we strive to protect your personal details, we cannot guarantee absolute, impenetrable security.
5. Cookies & Tracking Technologies
Our website uses only basic, functional cookies and session tokens necessary to navigate pages, preserve theme preferences (such as light and dark display modes), prevent automated spam submissions on our consultation forms, and deliver smooth site operations.
We do not deploy intrusive third-party cross-site advertising trackers. You can adjust your internet browser settings to refuse or delete cookies, though certain interactive features of the website may not operate as intended without them.
6. Your Choices & Rights
Regardless of your location, we respect your control over your personal data. You may contact us at any time to:
- Request a copy of the personal information we hold regarding your inquiries.
- Request corrections or updates to inaccurate contact information.
- Request the deletion of your consultation history and uploaded reference files, subject to our statutory record-keeping obligations.
- Opt out of any non-transactional communications from our studio.
To exercise any of these options, please reach out directly using the contact methods at the bottom of this page.
7. Children's Privacy
Our website is directed exclusively toward homeowners, interior designers, commercial clients, and adults commissioning custom furniture. We do not knowingly solicit or collect personal information from individuals under 13 years of age. If we learn that an individual under 13 has submitted personal information to our site, we will promptly delete that data from our active records.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect modifications in our shop practices, technological updates, or evolving legal requirements. When changes occur, we will update the “Last updated” date at the top of this page. We encourage you to review this notice periodically.
Legal Notice & Terms of Use
9. Studio Identity & Intellectual Property
This website is owned and operated by Mallory's Custom Furniture and Woodworking LLC, a limited liability company organized under the laws of the State of Florida.
All content published across this website—including photography, portfolio galleries, hand-drawn joinery sketches, text descriptions, custom furniture specifications, logos, and visual layouts—is the proprietary intellectual property of Mallory's Custom Furniture and Woodworking LLC or used under license.
No portion of this website or its photographic archives may be copied, reproduced, redistributed, republished, or commercially exploited without our prior written permission.
10. Illustrative Materials, Estimates & Limitation of Liability
Illustrative Purpose: Portfolio photographs, timber descriptions, finish representations, and architectural case studies presented on this website are provided strictly for illustrative and conceptual reference. Wood is an organic, living medium; every board features unique grain figure, sapwood variations, knots, and color tones.
Binding Agreements: General estimates or conceptual descriptions on this website do not constitute binding contracts. All custom furniture commissions, exact dimensions, final timber species, hardware finishes, payment schedules, and production timelines are governed exclusively by a separate, signed written agreement between our studio and the client.
Disclaimer & Limitation of Liability: While we make reasonable efforts to maintain current and accurate website information, the site is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the maximum extent permitted under applicable law, Mallory's Custom Furniture and Woodworking LLC disclaims all liability for any direct, indirect, incidental, or consequential damages arising from your access to, use of, or inability to use this website.
11. Links to External Websites
Our website may contain links to external third-party services, such as social media platforms or map services. We do not operate, control, or endorse the content, policies, or practices of external websites and assume no responsibility for their operations or privacy safeguards. We advise you to review the privacy notices of any third-party service you visit.
12. Governing Law & Jurisdiction
This website, along with this Privacy Policy and Legal Notice, is governed by and construed in accordance with the substantive laws of the State of Florida, without regard to conflict of law principles. Any dispute or claim arising out of or related to this website shall be subject to the exclusive jurisdiction of the state and federal courts located within Polk County, Florida.
Contact Our Studio
If you have questions regarding this Privacy & Legal Notice, wish to request access or correction of your personal data, or need to discuss a custom build, please contact our workshop directly:
Mallory's Custom Furniture and Woodworking LLC
7622 Dunkirk Ct, Lakeland, FL 33809